We care about your privacy

Welcome to join Freedom VPN. For your convenience, we present to you the part related to your biggest concern about the Privacy Policy here.

What we don't do

We do not track how you utilize VPN connection, which means we do not see the applications, services, or websites you use personally while connected to our VPN Service, nor do we store them.

We store your original IP address or the server IP address you connect for security reasons, but we do not share it with anyone, no matter what happens.

We will not sell, use, or disclose any personal data to third parties not mentioned in this Privacy for any purpose.

We designed our systems not to have sensitive data about our customers; even when compelled, we cannot provide data we do not possess.

What we collect, How and Why

© Account Data

Registration date, email address, and subscription status (only if you make the purchase). This data is automatically collected during actions, including registration and purchase. It is strictly used for user-support purposes.

© App Activity Data

Connection timestamp, choice of the protocol, network type, and error report. This data is automatically collected during VPN connection and is used only for troubleshooting and VPN service optimization.

© Device and Location Data

The device information, unidentifiable random ID, and client version. This data is automatically collected when you open FREEDOM VPN. It helps us better understand our users and product planning to improve the user experience and satisfaction.

© Payment Data

Such as payment method, transaction ID (or reference ID), and timestamp. This data is automatically collected when you make a purchase and is only used for user support and troubleshooting.

© Other Information

Analysis data: crash log and data usage.

Feedback records: users’ feedback via email